Increase successful deliveries and reduce Return to Origin (RTOs) with Futwork's timely & effective outbound calling. Reach customers within 5 mins of order being placed.
Futwork's experience and expertise for the logistics and e-commerce vertical has lead to the creation of various deeply productized modules solving for specific needs of customers.
Our agents will remind customers to complete their purchases and can offer them special incentives to help drive the conversion.
Futwork is...
Fast
Scalable
Secure
Available in 10+ Languages
Fully Managed
40% more cost effective
Reduce you delivery failure with timely order confirmation calls to customers, especially new users or COD orders.
Indian addresses are not standardized and can lead to high delivery failures. Our trained agents ca work with customers to get the best possible address and secure a successful delivery.
Our NDR module helps logistics companies optimize their performance and track and emerging issues at the agent and center level.
Keep you customers engaged through the shipment cycle with timely delivery verification calls.
Empower your customers with hassle free returns by leveraging Futwork's outbound tele-calling solutions
Stay connected with customers, incentivize reviews, collect NPS and moe
Leverage Futwork's Address Validation API to identify at-risk addresses and enhance them via customer outreach
Futwork steps in with its dedicated communication experts to help you enhance your customer experience.Our customers have seen a 9% conversion rate on cart abandons and a 30% increase in successful reattempts
Futwork's NDR Experts seek issue-specific responses from customers for reattempting delivery.All responses collected are pushed back to the carrier’s CRM/DB without any manual intervention.
No Set Up Fees
Go Live in 7 Days
Real Time Futwok Dashboard
1 Process Flow
Everything in Startup+
Multi-lingual calling
Unlimited Processes
API Integration
WhatsApp Integration
Everything in Growth+
Address Identify Integration
Custom Integration
Custom Dashboards
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