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I'm Futwork's AI.
Ready to try a demo call?
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Smarter Workflows that
Deliver Results
We are not just an AI agent company, we go deep into your workflows and design omni-channel solutions that give you better outcomes at lower costs
Submit Agent Request
Users submit their agent requirements, objectives, data sources, and use cases through a guided request process, ensuring all necessary details are captured from the start
Get your Agent Created
We design, configure, and build the agent based on the submitted request, then thoroughly test and refine it to ensure accuracy, reliability, and performance
Deploy & Monitor Success
Users deploy the approved agent into their environment and continuously monitor its performance, behavior, and outcomes through real-time insights and controls
01
Understand Your Requirement
Share your objectives, current way of doing things to our expert solutions engineers.
02
Build the Voice AI agent
Configure the best foundation models and design the agent using our VoiceFlow tool to never miss with our proprietary tools.
03
Deploy & Monitor Success
Simulated tests with our A/B testing tools, observability layers to find edge cases and context gaps.
04
Add the human in the loop
Pre-trained human in the loop, powered by VoiceWatch to make sure no opportunity is lost.
05
Use our Observability tools
Self-learning and fine-tuning the agents to to drive high containment rates.
Speak to Futwork's
Voice AI
Get a feel of how Futwork’s agent performs AI, get an observability report at the end of
the call on your email.
You'll soon receive a call from our customer support AI ssistant.
*It’ll help you with microwave-related questions like features, pricing, or setup
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Futwork's Voice AI
Hall of Fame
Some top real world interactions completed by our Voice AI agents
Delivering Results Across
All Industries
30% increase in deliveries for India’s leading quick commerce logistics
Failed deliveries were leading to loss in profitability and client satisfactions. Futwork’s workflow helped to reach end customers within 5 minutes of failures and helped recover over 30% of deliveries.
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96% containment for a leading regional OTT platform
High number of repeated case studies in support in regional languages, supported via Futwork’s Voice AI agents across multiple languages.
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Driving 34% Support Cost Savings for a Leading Indian Payments Fintech
34% cost reduction on merchant support for India’s leading payment fintech. Futwork designed workflows that would handle end to end conversations with merchants for use cases around account management and payments
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13% increase in active customers for a fintech
Our relationship management module, never misses a customer connect, and made sure human experts were able to resolve issues that come up during onboarding
Serving Reliability With Our
S4 Model
Enterprise ready Voice AI designed to power high volume customer interactions with reliability, control and measurable outcomes.
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Scale with Multiple Models
Choose from multiple AI models and deploy the one that best fits your use case, scale, and performance requirements
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Enterprise-Grade Security
Futwork's platform is built to handle long conversations for use-cases across support and sales, with seamless language switching
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Smart with Deep Analytics
Track every call, outcome, and customer interaction with end-to-end analytics designed for scale and precision. Gain full visibility into conversation flows, drop-offs and agent performance through detailed funnel insights.
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Seamlessly Integrated
Easily integrate with top CRMs and telephony providers to sync data, trigger calls, and manage workflows without disrupting existing systems. Our platform fits naturally into your current stack, ensuring smooth data flow, faster deployment, and minimal operational overhead.
AI That Gets The Job Done
Explore the Features
Never lose sight of the performance and the goal, our platform and team makes sure that your AI pilot converts into success
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Observability
Observability layer, giving early insights into key call metrics, fine-tuning suggestions, latency data, hallucination and guardrail breaches.
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Platform Intelligence
Proprietary apps that work across models and agent stacks, making sure your agents are given the extra boost they need to deliver results.
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Ready to go agents
Choose from ready to go agents that are fine-tuned for your use cases. Our team can help you go live in 7 days with a live agent.
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Integrations
Plug Futwork into 50+ platforms and start working from day one. Keep customer data, actions and updates flowing across systems without manual interventions.
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Top 1% experts in the loop
Built in humans in the loop, powered by VoiceWatch, making sure we can handle complex workflows, end-to-end so your customers get the best service.
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World-class customer service
A team who knows how to deliver exceptional customer service experience with FDEs that are experts not only in deploying but also in making sure agents work.
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Mote Translation Mote offers translation capabilities in over 50 languages, allowing students to toggle between their native language and English.
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Text Transcription Mote's voice-to-text feature enables users to convert speech into written text, facilitating easier sharing of ideas without typing.
Serving India's
Top Enterprises
We work with 100+ companies to transform their support and sales experience with AI
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“Futwork's partnership has significantly improved our sales initiatives. Their dedicated team and commitment to elevating our work in line with company standards have resulted in remarkable improvements in our RPLs and ATVs.”
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“I have had the pleasure of working with Futwork team for the past year, and I must commend their exceptional work on our NPS surveys. Their dedication, efficiency, and insight have not only streamlined our processes but also deepened our customer understanding. Futwork is a dependable, meticulous, and proactive partner. I look forward to more successful projects together.”
Hall of Fame
Top Jobs Done
Complex use-cases deftly tackled by Futwork's AI
Customer support with Shopify integration
Lead qualification to parents
Drive footfalls
User reactivation
Freemium conversion
Loan qualification
Overdue payment collections
Subscription support
Property visits
Partner recruitment
Sector-10, Vashi
Navi Mumbai, Maharashtra 400703
India
Navi Mumbai, Maharashtra 400703
India
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